:root{--szsc-navy:#101827;--szsc-blue:#1e4fa8;--szsc-gold:#c9a24a}.szsc{font-family:Inter,Arial,sans-serif;position:fixed;right:24px;bottom:24px;z-index:999999}.szsc-launch{border:0;border-radius:999px;background:var(--szsc-navy);color:#fff;box-shadow:0 12px 35px rgba(16,24,39,.25);padding:13px 18px 13px 14px;display:flex;align-items:center;gap:10px;cursor:pointer;font-size:14px;font-weight:700;transition:.2s}.szsc-launch:hover{transform:translateY(-2px)}.szsc-launch-icon{width:30px;height:30px;border-radius:50%;display:grid;place-items:center;background:var(--szsc-gold)}.szsc-window{display:none;width:min(390px,calc(100vw - 28px));height:min(680px,calc(100vh - 95px));background:#fff;border-radius:20px;overflow:hidden;box-shadow:0 24px 70px rgba(0,0,0,.22);margin-bottom:12px}.szsc.is-open .szsc-window{display:flex;flex-direction:column;animation:windowin .3s ease}.szsc.is-open .szsc-launch{display:none}.szsc-header{background:linear-gradient(135deg,var(--szsc-navy),#17335f);color:#fff;padding:18px;display:flex;justify-content:space-between}.szsc-brand{font-size:17px;font-weight:800}.szsc-brand span{font-size:9px}.szsc-status{font-size:11px;opacity:.8;margin-top:4px}.szsc-status i{display:inline-block;width:7px;height:7px;border-radius:50%;background:#4fc477;margin-right:5px}.szsc-close{border:0;background:rgba(255,255,255,.12);color:#fff;border-radius:50%;width:32px;height:32px;font-size:21px;cursor:pointer}.szsc-messages{flex:1;overflow:auto;padding:18px 16px 10px;background:#f7f8fa}.szsc-msg{max-width:88%;padding:11px 13px;border-radius:14px;margin:0 0 10px;font-size:13.5px;line-height:1.5;white-space:pre-wrap;opacity:0;transform:translateY(8px);transition:.3s}.szsc-msg-visible{opacity:1;transform:none}.szsc-msg.bot{background:#fff;color:#182230;border:1px solid #e9edf2;border-top-left-radius:5px}.szsc-msg.user{margin-left:auto;background:var(--szsc-navy);color:#fff;border-top-right-radius:5px}.szsc-actions{padding:10px 14px 12px;display:grid;grid-template-columns:1fr 1fr;gap:8px;max-height:300px;overflow:auto}.szsc-actions.szsc-form-mode{display:block;max-height:380px;overflow-y:auto;overflow-x:hidden}.szsc-actions.szsc-form-mode .szsc-form{width:100%;box-sizing:border-box}.szsc-option{border:1px solid #dfe5ec;background:#fff;color:#182230;border-radius:11px;padding:10px 9px;text-align:left;cursor:pointer;font-size:12.5px;font-weight:700;opacity:0;transform:translateY(7px);transition:.28s ease var(--szsc-delay)}.szsc-option-visible{opacity:1;transform:none}.szsc-option:hover{border-color:var(--szsc-gold);box-shadow:0 5px 16px rgba(16,24,39,.08)}.szsc-option:disabled{opacity:.5}.szsc-footer{border-top:1px solid #edf0f3;padding:8px 14px;display:flex;justify-content:space-between;font-size:10px;color:#6d7785}.szsc-reset{border:0;background:transparent;color:var(--szsc-blue);font-size:11px;font-weight:700;cursor:pointer}.szsc-typing{width:48px;padding:8px 10px;display:flex;gap:4px;background:#fff;border:1px solid #e9edf2;border-radius:14px;border-top-left-radius:5px;margin-bottom:10px}.szsc-typing span{width:5px;height:5px;border-radius:50%;background:#8a95a5;animation:bounce 1s infinite}.szsc-typing span:nth-child(2){animation-delay:.14s}.szsc-typing span:nth-child(3){animation-delay:.28s}.szsc-form{background:#fff;border:1px solid #e4e8ed;border-radius:14px;padding:13px;box-sizing:border-box}.szsc-form label{display:block;font-size:11px;font-weight:700;color:#394454;margin-bottom:9px}.szsc-form input,.szsc-form select{box-sizing:border-box;width:100%;margin-top:5px;border:1px solid #d7dde5;border-radius:9px;padding:10px;font-size:13px;background:#fff;outline:none}.szsc-form input:focus,.szsc-form select:focus{border-color:var(--szsc-blue);box-shadow:0 0 0 3px rgba(30,79,168,.08)}.szsc-form-error{min-height:16px;color:#c0392b;font-size:11px;margin:4px 0}.szsc-start{width:100%;border:0;border-radius:10px;background:var(--szsc-navy);color:#fff;padding:11px;font-weight:800;cursor:pointer}@keyframes bounce{0%,60%,100%{transform:translateY(0);opacity:.45}30%{transform:translateY(-4px);opacity:1}}@keyframes windowin{from{opacity:0;transform:translateY(12px) scale(.96)}to{opacity:1;transform:none}}@media(max-width:600px){.szsc{right:12px;bottom:18px}.szsc-window{width:calc(100vw - 24px);height:min(700px,calc(100vh - 75px))}.szsc-actions.szsc-form-mode{max-height:390px}}.szsc.szsc-prechat-mode .szsc-messages{display:none}.szsc.szsc-prechat-mode .szsc-footer{display:none}.szsc.szsc-prechat-mode .szsc-actions{flex:1;max-height:none;overflow-y:auto;overflow-x:hidden;display:block;padding:18px 16px 20px}.szsc.szsc-prechat-mode .szsc-form{width:100%;max-width:100%;box-sizing:border-box}.szsc.szsc-prechat-mode .szsc-start{margin-top:4px}

/* v2.0.6: pre-chat is a form-only layout; no reserved message area. */
.szsc.szsc-prechat-mode .szsc-window{height:auto;max-height:calc(100vh - 95px)}
.szsc.szsc-prechat-mode .szsc-messages{display:none!important;height:0!important;min-height:0!important;flex:0 0 0!important;padding:0!important;margin:0!important;overflow:hidden!important}
.szsc.szsc-prechat-mode .szsc-actions{flex:0 0 auto!important;max-height:calc(100vh - 170px)!important}