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SHAMS Free Zone E-Commerce Setup

How to start an e-commerce business in SHAMS free zone

SHAMS offers some of the most cost-effective e-commerce licensing in the UAE, with no-visa and visa-inclusive packages. Here's what setup, warehousing and mainland selling actually involve.

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    Starting an e-commerce business in SHAMS (Sharjah Media City) free zone means choosing between a no-visa package, commonly from around AED 5,750 to AED 6,885, or a visa-inclusive package, from about AED 8,535 to AED 9,425. Beyond the licence itself, holding inventory brings warehouse requirements and customs duty into play, and selling to mainland customers has its own product-category rules worth confirming before you commit to stock.

    Why It Matters

    Why customs duty and mainland-selling rules matter more than the licence fee

    SHAMS is built for e-commerce, but selling into the mainland, importing stock, and warehousing all carry their own rules on top of the licence itself. Confirm customs duty treatment and whether you can sell directly to mainland customers before you commit to inventory, these operational details shape your real cost more than the licence tier you pick.

    E-commerce warehouse and packaging operation in the UAE

    The Case For SHAMS

    Benefits of an e-commerce business in SHAMS

    Cost-Effective Entry

    No-visa packages start from among the lowest price points available for a full commercial licence in the UAE.

    Built for E-Commerce

    SHAMS licensing is structured around media and digital commerce activities, a natural fit for online sellers.

    100% Foreign Ownership

    No local UAE sponsor or partner required for e-commerce activities.

    0% Personal Income Tax

    Keep more of what your business earns, with no personal income tax in the UAE.

    Full Repatriation

    100% repatriation of capital and profits, with no currency restrictions.

    Operational Realities

    What to check before you launch

    Warehouse Requirements

    Confirm storage arrangements if you're holding inventory.

    Customs Duty

    Applies to imported stock, factor this into your product pricing.

    Product Registration

    Certain product categories need compliance checks before sale.

    Mainland Sales Rules

    Confirm your product category's rules for selling to mainland customers.

    Getting Started

    SHAMS e-commerce setup: the step-by-step process

    01

    Choose Your Activity

    Select the e-commerce or trading activity that matches your products.

    02

    Choose Your Package

    No-visa or visa-inclusive, based on your residency needs.

    03

    Reserve a Trade Name

    Submit your preferred company name for approval.

    04

    Submit Documents

    Passport copies and application form.

    05

    Pay Licence Fees

    Settle registration and first-year package costs.

    06

    Receive Your Licence

    Issued once approval and payment are complete.

    07

    Arrange Warehousing

    Set up storage if you'll be holding inventory.

    08

    Open a Business Bank Account

    Connect banking to your store and payment gateway.

    Budgeting

    Requirements and cost

    ItemDetail
    No-visa package (from)AED 5,750-6,885*
    Visa-inclusive package (from)AED 8,535-9,425*
    Freelancer package rangeAED 5,750-15,000*
    Corporate tax0% on qualifying income; standard rate above AED 375,000 threshold*
    Customs dutyApplies to imported stock, confirmed per product category
    Nationality requirementOpen to any nationality

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    Frequently Asked, and Ready When You Are

    SHAMS e-commerce setup, answered, plus a direct line to our team

    What is SHAMS free zone and why is it used for e-commerce?+
    Sharjah Media City (SHAMS) is a free zone offering cost-effective licensing for e-commerce, media and digital businesses, popular for its no-visa package options and straightforward setup process.
    How much does it cost to start an e-commerce business in SHAMS?+
    No-visa packages commonly start from around AED 5,750 to AED 6,885, with visa-inclusive packages ranging from about AED 8,535 to AED 9,425 depending on the provider and visa allocation.
    Do I need a warehouse for my SHAMS e-commerce business?+
    Not necessarily for the licence itself, but if you're holding inventory, warehouse requirements and customs duty on imported stock become real operational considerations to plan for separately.
    Can I sell to customers in mainland Dubai from a SHAMS licence?+
    This is a common pain point for e-commerce sellers. Selling to mainland customers directly is generally possible for e-commerce, but distribution and product-sales rules can differ from your free zone activity scope, confirm specifics for your product category.
    Do I need to register my products before selling them?+
    Depending on your product category, certain goods may need product registration and compliance checks before import and sale. Confirm requirements for your specific product line.
    Can a foreigner own 100% of an e-commerce business in SHAMS?+
    Yes, SHAMS free zone companies are generally eligible for 100% foreign ownership, with no local UAE sponsor required.
    What is the corporate tax position for a SHAMS company?+
    Companies may qualify for the 0% corporate tax rate on qualifying income, standard rules apply above the AED 375,000 threshold. Confirm your specific position with a tax advisor.
    Do I need a visa to run my e-commerce business?+
    No, a no-visa package is available for founders who don't need UAE residency through the business itself. Visa-inclusive packages are available if you do.
    How long does it take to set up in SHAMS?+
    Once your activity and documents are confirmed, most SHAMS e-commerce licences issue within one to two weeks.

    Talk to an advisor

    Send your details and our team will reply with next steps and a tailored quote.


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